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Your Do Donate profile is how donors, campaign supporters, and the broader community recognize you on the platform. Keeping your profile accurate and up to date helps build credibility, makes your campaigns more trustworthy, and ensures you receive important account communications without interruption.

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Updating your display name and bio

Your display name appears on your campaigns, donations, and comments across Do Donate. Your bio gives visitors a short introduction to who you are and what causes you care about.
  1. Log in to your Do Donate account.
  2. Click your avatar in the top-right corner and select Account Settings.
  3. Under the Profile tab, locate the Display Name field and enter your preferred name.
  4. In the Bio field, write a short description of yourself — up to 200 characters.
  5. Click Save Changes.

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Changing your profile picture

1

Open Account Settings

Click your avatar in the top-right corner of any page and select Account Settings.
2

Navigate to the Profile tab

Select the Profile tab if it is not already active.
3

Upload a new photo

Click the camera icon or Change Photo beneath your current profile picture. Choose an image file from your device — JPG, PNG, or GIF formats are accepted, up to 5 MB.
4

Crop and confirm

Use the cropping tool to adjust how your photo appears, then click Save Photo to apply the change.
A complete profile with a photo builds trust with donors if you run a campaign.

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Updating your email address

Your email address is used for login, donation receipts, and important account notifications. To change it:
  1. Go to Account Settings and open the Profile tab.
  2. Click Edit next to your current email address.
  3. Enter your new email address and click Send Verification Email.
  4. Open the verification email sent to your new address and click the confirmation link.
Your email address will not update until you complete the verification step. If you do not receive the email within a few minutes, check your spam folder or request a new verification link from the settings page.

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Changing your password

  1. Go to Account Settings and select the Security tab.
  2. Click Change Password.
  3. Enter your current password, then enter and confirm your new password.
  4. Click Update Password.
Your new password takes effect immediately. You will receive a confirmation email to let you know the change was made. If you did not request this change, contact support right away.

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Linked social accounts

Do Donate allows you to connect a Google or Facebook account for quicker sign-in. To manage your linked accounts:
  1. Go to Account Settings and select the Linked Accounts tab.
  2. Click Connect next to the social platform you want to link, or Disconnect to remove an existing connection.
  3. Follow the prompts from the selected platform to authorize the connection.
Disconnecting a social account does not delete your Do Donate account. If you use a social login as your only sign-in method, you will be prompted to set a password before disconnecting.